Privacy statement

Are you concerned about how your personal information is handled in this online store Then you have come to the right place!!

Below you will be able to read how we at Equitem as handle personal information, as well as get information about your rights as registered with us. We hope you find what you are looking for here. You can of course also contact us, if you have questions about our processing of your information. We are concerned about security and transparency in this area, and we take your inquiries seriously!

Treatment manager:

Name: Equitem as
Contact person: Marita Askeland
Telephone: 0047 45635874
Email: marita@equitem.no
Address: Shetlandsgata 23, 3238 Sandefjord, Norway

Why do we process personal data?

We collect and process personal information in order to offer visitors to our websites the services and products they request. We also want to offer better and more relevant content to the individual customer, as well as create good and long-lasting relationships with our existing customers.

When do we process personal data?

Below you will find a list of when and how we process personal data in the individual cases. Note that all processing is based on consent, with the exception of the collection of data at the time of purchase, where certain information must be provided in order to complete the purchase. In this case, the basis for processing is the conclusion of an agreement.

Newsletter:

Where: The online store's newsletter
What is stored: E-mail address.
Use of personal information: To send out newsletters.
Storage time: For an indefinite time. Until you unsubscribe from the newsletter or request deletion.
Basis for treatment: Consent.
Safety: The information is stored on a secure server. Contact us for further information on safety.
Data processor (third party): Mailchimp

Buy in the online store:

Where: In the store's check-out / checkout
What is stored: First name, last name, telephone number, e-mail, street address, postal code, place, item name, number of items, shipping options selected, name of selected payment method (eg Klarna Invoice) and price are also stored. Birth and social security numbers are only required when using of financing services, and is not stored in the online store. Birth and social security numbers are collected and processed only by the payment provider. Company name, organization number and contact person are required for company purchases.
Use of personal information: To complete a purchase in this online store, the name, address and contact information are required for completing payment and sending goods, as well as sending out invoices where selected. The contact information can also be used to contact the buyer in connection with the purchase. Birth and personal identity numbers are used by the financing provider to be able to perform a credit check in connection with the use of invoices and financing services. The information will also be used for accounting purposes. Storage time: The personal information is stored in accordance with the Accounting Act, and normally for 10 years after the end of the financial year. If an agreement on an extra guarantee on the item has been entered into, the information will be stored as long as the guarantee is valid, but not shorter than 10 years.
Basis for treatment: Necessary for entering into an agreement / purchase and for bookkeeping.
Safety: The information is stored on a secure server. Contact us for further information on safety.
Data processor (third party): Paypal, Visa, Vipps, Bring, Posten, Aartun accounts,
Contact form / customer inquiries:

Where: Contact form in online store
What is stored: First name, last name, telephone number, e-mail + inquiry.
Use of personal information: The information is used to be able to respond to your inquiry. If you have previously submitted an inquiry registered with the same name, telephone number or e-mail address, we will be able to see your inquiry history. We do this to be able to answer your questions better, especially if they are related to previous inquiries or purchases.
Storage time: The information associated with your inquiries is stored for as long as is necessary to be able to respond to your inquiries.
Basis for treatment: Consent.
Safety: The information is stored on a secure server. Contact us for further information on safety.
Data processor (third party): Outlook (Microsoft)

Creating a customer profile in the online store:

Where: Under My account / create customere”
What is stored: First name, last name, address, telephone number, password and e-mail address.
Use of personal information: The information is used to create a customer profile for you. In your customer profile, you can see purchases you have made in the store, as well as edit and customize personal information you have provided to us. You can also sign up for newsletters on your customer profile.
Storage time: The information associated with your customer profile is stored until you request it to be deleted.
Basis for treatment: Consent.
Safety: The information is stored on a secure server. Contact us for further information on safety.

Cookies:

This online store uses cookies, or so-called cookies, to give you a better user experience in all channels. Use of cookies is based on consent through cookie settings in your browser, as well as your continued use of our pages. Are you curious about our use of cookies, as well as how you control the use of these?

read morehere.

What is the online store's treatment basis?

Aartun accounting processes certain types of personal information. You will find the types of data we process in the overview above. Our basis for treatment is in most cases consent, with one exception. This means that we collect and process personal data based on the consent of the data subject. When purchasing in our online store, on the other hand, the basis for processing is not consent, but a necessity for entering into an agreement in addition to statutory requirements for bookkeeping.

Processing of certain types of personal data outside the EU and the EEA

Aartun accounting processes certain types of data outside the EU and the EEA, at a third-party provider of technical solutions. In the list of personal data that is processed (see When do we process personal data) there are details about which data is partly processed outside the EU / EEA. This information is handled from Norway.ge.

The processing of information about EU and EEA citizens in the USA has been approved by the European Commission, through an agreement on an adequate level of protection for personal data, called the EU-US Privacy Shield.

Processing of certain types of personal data outside the EU and the EEAThe online store uses third-party suppliers that process personal data outside the EU and the EEA. Below you see who, where, how and why this is done:

The online store does not use third-party suppliers outside the EU and the EEA.Third party supplier outside the EU / EEA:

Mailchimp

Where is the information processed:

USA

The country's laws offer adequate protection of personal data:

Yes

Your rightsAccess to own personal information:

If you are registered in our systems, you have the right to access the data we have about you, should you wish to do so. This means that you can have the data sent to you, or you can be informed where you can find this data. In some cases, we may need to request additional information about you in order to verify your identity before you can gain access. Contact the treatment manager if access is desired.

Correction of own personal information:

If you are registered in our systems, and perceive that we have registered incorrect information about you, you have the right to have this data corrected, or you can have access to correct this yourself. In some cases, we may need to request additional information about you in order to verify your identity before you can gain access. Contact the treatment manager if correction is desired.

Deletion of own personal information:

If you are registered in our systems, but want us to delete the information we have about you, you have the right to do so. If you wish to delete your data, please contact us via e-mail marita@equitem.no. We reserve the right that in some cases there may be reasons why the data can not be deleted immediately, if you have entered into a contract with us, and this data is necessary for the maintenance of this contract. In some cases, we may need to request additional information about you in order to verify your identity before you can gain access. Contact the data controller if deletion is desired.

Restrict processing of own personal data:

If you are registered in our systems, and wish to limit the processing of your personal data, you have the right to request this. You can request that certain forms of treatment be discontinued, or you can request that we end all treatment. We reserve the right that in some cases there may be legal reasons why such restriction of treatment can not be performed. Deletion of data can then be an alternative, if a general restriction is not possible according to current regulations. In some cases, we may need to request additional information about you in order to verify your identity before we can make the changes. Contact the treatment manager if limitation of treatment is desired.

Data portability:

If you are registered in our systems, and the collection and processing of this personal information is performed automatically and is based on consent, you have the right to transfer this information to other suppliers. You can request this from us, and you then have the right to receive this information in a structured, commonly used and machine-readable format. You may also have the right to have this data transferred directly from us to another provider, if this is technically possible. In some cases, we may need to request additional information about you in order to verify your identity before we can do so. Contact the data controller if transfer or transfer of your personal information is desired.

Withdraw consent to the processing of own personal data:

With the exception of information you provide in connection with purchases, all processing of personal data is withEquitem as justified by a consent. You have the right to withdraw your consent at any time, and the processing of this personal data for the relevant purpose shall then cease. If the information is only used for the purpose for which you withdraw your consent, the information must also be deleted. In some cases, we may need to request additional information about you in order to verify your identity before we can do so. Contact the data controller if you wish to withdraw your consent to one or more processing of personal data.

Complaint about processing of own personal data:

If you wish to complain about the way your information is processed, or anything else related to your personal information, you have the right to do so. We hope you want to send an e-mail or otherwise contact the data controller (the contact information for the data controller can be found at the top of this page). The data controller is responsible for safeguarding your rights, and helps you with whatever you may be wondering about.

You also have the right to contact the Norwegian Data Protection Authority if you disagree with decisions or treatment methods at Equitem as.